Privacy Policy

Last updated: 3 November 2026

Scope of this notice

This notice describes information handled through the Drive and Jive portal for the United Arab Emirates. It covers customers, visitors, partner applicants and partner staff. A rental provider, vehicle seller, payment provider or social sign-in provider may also process information under its own notice.

Information handled by the portal

Depending on the features you use, information may include your name, email address, telephone number, account and authentication details, selected country and city, enquiries, chat messages, rental requests and their status.

Partner information may include business or owner details, profile text, registration and verification documents, listing information, staff access, account approvals, membership records, credit balances and promotion activity. Documents supplied for review are different from the profile and listing content intended for public display.

Payment-related records may include order references, amounts, currency, payment status and provider references. Hosted payment providers handle the payment information entered on their checkout pages. Do not send full card details to Drive and Jive support.

Technical information may include device and browser information, request and security logs, page views, listing interactions and analytics identifiers. Google Analytics is integrated into the portal. See Cookie Information for browser storage and measurement details.

Why information is used

Information supports account access, partner review, publishing listings, forwarding enquiries, reviewing rental requests, providing paid platform features, answering support requests, measuring portal use and investigating misuse. The applicable basis and requirements depend on the purpose, the relevant jurisdiction and the circumstances.

Who can receive information

Public listing and showroom information is visible to visitors. Enquiries and rental requests are made available to the relevant listing partner and authorized staff who handle them. Platform administrators and service providers may handle information needed for hosting, communication, security, analytics or payment processing. Information may also be disclosed when required by an applicable legal process.

When you choose an external contact option, social sign-in or hosted payment page, the relevant third-party service receives information needed for that interaction. Its privacy terms also apply. Some providers may process information outside the country selected on this site; applicable transfer requirements must be considered.

Storage and security

The portal uses access controls and separates public content from protected account and review information. No online service can guarantee absolute security. Keep your credentials private and contact us promptly if you suspect unauthorized access.

Retention depends on the type of information, the service provided, operational needs, dispute handling and applicable record-keeping requirements. Closing an account or requesting deletion does not necessarily remove records that must be retained for a valid legal or operational reason.

Your choices and requests

You can update available profile fields and manage browser storage through your browser. Contact us to ask about access, correction, deletion, consent withdrawal or other rights that apply to your information. Rights and exceptions depend on the applicable law; identity checks may be necessary. You may also contact the relevant data-protection authority where applicable.

Children and other people’s information

Vehicle transactions and partner accounts are intended for people who can meet the applicable eligibility requirements. If you believe a child has supplied information inappropriately, tell us. Do not upload another person’s identity documents or private contact details without appropriate authority.

Contact and changes

Email: contact@driveandjive.com Phone: +971 58 25 25 991 Our published support number uses the UAE country code. International call charges may apply.

Please identify your country and use the subject Privacy request. We may revise this notice as the service changes; the date above identifies this version.