Safety & Fraud Prevention

A few checks before you commit

Compare the listing with the vehicle and the provider’s written offer. A low price, urgent payment request or promise of guaranteed approval deserves extra scrutiny. Promoted placement and verification labels do not replace your own checks.

Confirm who you are dealing with

Check the provider’s identity and use the contact information shown on the relevant listing or Digital Showroom. Verify unexpected changes to bank details through a contact method you already trust.

Inspect the vehicle and agreement

For a purchase, inspect the vehicle and check the documents, condition, ownership and transfer requirements before payment. For a rental, confirm the vehicle condition, fuel policy, mileage, insurance, deposit and return arrangements. Keep dated photographs and a copy of the agreement where appropriate.

Protect your account and documents

Never share passwords, one-time codes or account-recovery links. Avoid sending identity documents to an unverified contact. Share only what is needed through a method you trust. Drive and Jive support does not need your password.

Keep evidence

Retain listing URLs, messages, written quotes, receipts and booking references. Be cautious if someone asks you to ignore agreed terms or pay an unrelated person.

Report a concern

Email contact@driveandjive.com with the listing URL and a clear description of the issue. If money has been sent to a suspected fraudster, contact your payment provider promptly and report the matter to the appropriate local authority. For immediate danger, contact local emergency services.